Pilot programs

Leveraging Change's Intelligent Healthcare Network, Adobe and Microsoft Azure, we created a backend platform that can securely aggregate and activate various types of consumer information from several sources: electronic health records, registration systems, scheduling software, and billing applications.

Our UX team designed and tested MVP email templates and SMS messages based on the 3 personas. Our challenge was to make sure deliverables would follow exsiting healthcare privacy laws, conform to accessiblity standards, and reduce cognitive load.