Don’t wish for it. Work for it.
              
 
DEC / 2018
       

Heuristics and content audit

We found dozens of different aspects of the current UI that needed to be changed in order to fix the user experience. We used the insights generated in these two research documents to make significant changes to the user flow and inform how we would craft our visual design. To drill down into the critical pain points for the current app, we tested it with five different users.