Don’t wish for it. Work for it.
              
 
DEC / 2018
       

Self-driving notification and tutorial

Riders
All testers understood the content on the self-driving notification page and 80% said they would read the tutorial.

︎A few riders want an option to opt-out of taking a self-driving vehicles at all.
In a navigation test, 95% of testers correctly read and moved through each page, taking an average of 72 seconds to complete the tutorial.

︎A tutorial should be given at least 3-4 minutes in advance of the self-driving vehicle arriving.
Testers took roughly the same amount of time to read the recap page of the tutorial (10 seconds) as they did for each individual page.

︎ A recap page is useful to remember the steps for entry and exit of a self-driving Lyft.