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APR / 2018
       

Depart right on arrival.

Getting to and from the airport impacts all travelers. Whether it’s a shuttle bus or a private sedan, one app compares them instantly. This is how Mozio can embrace material design to win over new users.

Mozio has a website and mobile app covering over 2,000 airports globally. Their software platform allows travel brands to sell airport transportation to their customers using white label API integrations. Users can compare and book any type of ground transportation from a metro ticket to black car service either through Mozio.com, their mobile app, or a partner website.

I addressed concerns from new users, by creating improved web and mobile designs, with the goal to increase usability. I focused my designs on improving the visual design for new users as Mozio’s platform grows.
Goals
Address multiple UX issues from new users by overhauling core visual design elements for web and creating a refined new mobile experience.

Performance indicators
︎ SUS of search results page >“B” grade
︎ NPS of new mobile design >70
︎ New to old homepage preferred >60%

Responsibilities
End-to-end research and visual design
Timeline
1 Week

Grab a ride
mozio.com ︎

Mobile app
try.mozio.com ︎

Software integrations
Read more ︎ 
Marker

New designs




“Design is simple, interface is user friendly. Very easy to input information on where I need to go.”


- Real User Feedback

An upgraded website to increase traffic and growth

Who says booking airport transfers has to be complicated? I upgraded the mozio.com website with new visual designs, and a refined design language that gives users a great experience from search to checkout. 

A new mobile experience, simplified for speed

At its core, Mozio is a private transit comparison tool. I also created a new experience for their mobile app that removes extraneous tasks and gets users the ride they want, in less than a minute.