Don’t wish for it. Work for it.
              
 
DEC / 2018
       

Mozio has a website and mobile app covering over 2,000 airports globally. Their software platform allows travel brands to sell airport transportation to their customers using white label API integrations. Users can compare and book any type of ground transportation from a metro ticket to black car service either through Mozio.com, their mobile app, or a partner website.

I addressed concerns from new users, by creating improved web and mobile designs, with the goal to increase usability. I focused my designs on improving the visual design for new users as Mozio’s platform grows.
Goals
Address multiple UX issues from new users by overhauling core visual design elements for web and creating a refined new mobile experience.

Performance indicators
︎ SUS of search results page >“B” grade
︎ NPS of new mobile design >70
︎ New to old homepage preferred >60%

Responsibilities
End-to-end research and visual design
Timeline
1 Week

Grab a ride
mozio.com ︎

Mobile app
try.mozio.com ︎

Software integrations
Read more ︎ 
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