Work hard, be nice, eat tacos.
              
 
JUL / 2018
       

Pain points

I analyzed my user flow and persona to define pain points in order to identify, prioritize, and eliminate future usability obstacles. I found and rated six focus areas to determine a vision and high-level goals for my futurecast.
Editing and scheduling is time consuming
High
Title VI analysis is not instant
High
Manually adjusting routes using data visualization overlays
High
Nonexistent ability to test new pilot lines with user feedback
Medium

Public feedback conducted in-person, not virtually 
Medium
Feedback and approvals process too slow
Low