Don’t wish for it. Work for it.
              
 
DEC / 2018
       

Storyboard

Based on the new user flow, I created a storyboard for my user persona, who uses automation to assist her in one example by creating a new autonomous bus line for as a tactical transit experiment.

1

Optimization

︎Travels to work
︎ Receives notification on wearable device about route optimization
︎Adds item to task list

2

Planning

︎Arrives at work
︎Checks task list
︎Compares new route with existing services
︎Reads ratings/scores/information 

3

Feedback

︎Sends out new route for team approval
︎Quick message attachment

4

Feedback

︎New route approved in minutes from supervisors
︎User gets instant feedback and notes

5

Planning

︎User approves trial route with autonomous vehicles
︎Finalizes new route parameters

6

Feedback

︎Riders that could use new rote are sent a notification
︎Rapid feedback capture with yes/no interest

7

Planning

︎User r eceives instant feedback on desktop
︎Uses data for final approval of new route to start the next day

8

Operations

︎Computer and user automatically selects autonomous vehicles that are available to be used tomorrow
︎User may elect to discontinue poor-performing routes/vehicles

9

Optimization

︎Trial route starts service
︎Riders notified in the optimal time individually
︎Tactical transit experiment starts with limited impact to existing service